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About Company

VilvahStore is a sustainable skincare brand, which makes skincare and hair-care goodies with a safe and effective performance formulation. It brings the right mix of agricultural produce, carrier oils, butters, and essential oils to nourish your skin by embracing their simple yet effective properties.

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Challenges

"Simplifying the order processing workflow & reducing the processing time". The main challenges which the Vilvahstore team had to tackle can be summed up as:

  • Scaling and simplifying the back-office operations.
  • The increase in the order processing time in the festive season and other holidays as the order volume increases.
  • Manual assigning of orders to multiple carriers, handling the back office accounting from multiple dashboards.
  • Keeping sync with the order updates and notifying the buyer at the same time.

Solution

Being integrated with 600+ courier partners worldwide, Ezyslips streamlines all the e-commerce back-office operations in one place.

Vilvahstore is now able to process 10 times more orders than before by:

  • Processing orders from multiple sales channels & marketplaces through fulfilment automation.
  • Generating Bulk GST complaint invoice and shipping label.
  • Reducing RTO percentage with automatic NDR (Non-Delivery) Follow-ups.
  • Streamlining eCommerce returns management.

Request a free demo now

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Result

The user-friendly and easy to use panel of Ezyslips, on which anyone can easily start working without any delay or transition, has helped Vilvahstore :

  • Understood the importance of technology.
  • Cut down its operational cost by 20%.